Customer

A simple thank you

My wife and I recently lost our 14yr old German shepherd, he went to the rainbow bridge peacefully in his sleep. I knew that this was coming, he was 14yrs 8months old, and had done some research. From the first…
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Venus

Wanted to thank you for helping out when my precious being is passed away suddenly you guys were wonderful when I received her ashes back they were in a little bag that said till we meet at the rainbow bridge…
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Albert

Last Thursday we lost our cat, Albert, very suddenly. He was 18 years old and healthy so it was very shocking even at his age. I found Pet Passages online and called them when they opened. They gave me an…
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Mrs

We were visiting in Cocoa when our elderly Pomeranian, Smokey, became ill a few days before we were to leave for home, and passed away. Candace and Candi were so understanding and sympathetic to our situation. They let us bring…
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Sammy

I can not say enough about the service we received from Pet Passages (Candi). We were greeted with a clear understanding of what it meant to deal with the loss of a family pet. There was clear explanation of processes….
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To whom it may concern

Re: Buddy Vicars, Pet ID# 0821 To Whom It May Concern, I would very much like to thank the nice lady from the Melbourne FL office whom I spoke with on the phone this afternoon (02/03/18). We unexpectedly had to…
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Thank you so much!

My husband and I recently lost our 18-year old cat (Trixie) whom we had since she was nine weeks old. We’ve never had a pet cremated before but chose to honor Trixie in a special manner. I can’t begin to…
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Kellie Watts

Our boy has his rightful place on the piano, so we can see him no matter where we are. When we finally get the piano tuned, I know he’ll be even happier. We cannot thank Candi enough for making one…
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Mike & Michelle Mastowski

Hi Mike, I am taking the time to tell you that your services are wonderful and heart felt. Me and my wife Michelle are extremely great full for the way Dasher was honored and the way we were given time…
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Chris Glass

(Chris) Hi Mike, I wanted to thank Candi (any of course you) for your excellent service yesterday We’ve had both good and bad experiences with pet cremation in Brevard, and this was probably the best. Candi was polite, professional and…
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Debra Gonzalez

From the moment my family and I called pet passages to the time we walked in we were greeted by Candice Joosten…She was so unbelievably comforting to each and everyone of us..and when I just needed to talk and have…
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Dustin Redditt

Candi treated us so awesome.My mom had lost her chihuahua and Candi just made my mom feel so comfortable even though she was a emotional mess.So from me and my sister to you THANKS from our hearts.You Rock….

Emily Hale

I would like to thank Pet Passages and Candy at the Melbourne, FL office for unbelievable service. Our sweet cat Mr.Bentley passed away suddenly. We were treated phenomenally in our time of grief and were extremely impressed with the facilities…
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Candi was there for us

We had a truly amazing experience with Candi and Pet Passages. It was such a tough time when we lost our precious Chihuahua, Bean. Candi was there to help us get through the experience, helping us in so many ways….
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Sweet Girl – GiGi

I know that I was beside myself, losing my baby girl GiGi. I would like to thank you so much taking care of my baby girl. Love the paws and her resting home. I will keep you in mind, if…
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Most compassionate, great customer service

Thank you Candy for everything. We were so heartbroken and upset when it was time for our beloved dog to be put to rest. Candy was so patient, kind, caring, compassionate and helpful. Candy explained our options. Our pets remains…
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Mrs

When a pet dies, especially suddenly, its hard to think clearly. Thank God I got connected to Candi at Pet Passages in Melbourne. Accommodating & sincere, she saw my sadness, took me aside, and told me my pup was in…
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Mrs.

Losing our beloved Spartan was an extremely difficult time for us. Going through the process of cremation and grieving was just as difficult to cope with, as this reminded us that he was no longer with us. Thanks to Candice…
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Amazing experience

Words can not express how amazing Pet Passages is and how lucky we are to have such caring people to helps us through such a heartbreaking time. My Rebel was treated with such respect and dignity that it made it…
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MR & MRS

Our awesome kitty of 14 years unexpectedly passed away, we were heartbroken. Candace at Pet Passages of Melbourne was amazing. We were treated with the utmost compassion, and consideration. Upon arriving at the office, we were provided an opportunity to…
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Trusting

This has been my second loss this year…I just wanted to say that Pet Passages go above and beyond for the lost pets and their owners. So very glad I used them in this dire situation. I feel they were…
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Thank You

Thank you for your excellent service during such a difficult time. Being able to track my sweet boy Thor’s journey from my vets office until he was returned to me was somehow very comforting and the tips for dealing with…
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Outstanding Services multiple times

For the 3rd time in 2 years I have had the need for services for my senior rescues. Candi has been responsive, kind and sympathetic as well as professional all three times. I am so grateful that my pets needs…
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Very much appreciated

You recently handled the cremation of our dog, Dakota. Thanks for the respectful way you handled things. We were especially surprised and pleased to see the paw print you provided with her ashes. Very much appreciated.

Very caring

This was a very hard time for us. My 8 year old daughter lost her very first pet. She came to me through adoption and bonded with Mischief instantly as Mischief became her protector, playmate and friend. The Woman that…
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Mordecai

Mordecai was an amazing cat. He was our little baby. Spirited, strong, and beautiful. He was a king among cats, especially in our neighborhood. Everyone knew and loved him. He got hit by car. Run over and left behind by…
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Peace of mind….

Losing a pet to some people is like losing a family member. So when my family lost our 18 and a half chihuahua, our family was broken. After the initial emotion of the passing of our baby, our next step…
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Pierre’s Last Journey

Pierre, my 20 year old bestie, felt time to enter the afterlife. Pet Passages and their staff were outstanding. They not only worked around my schedule during a pandemic and while I was moving, but most importantly, they gave me…
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My Old Man Bear

I got my Bear when he was 3 months old from the first moment I took him home he became my shadow following me every where I couldn’t even close the bathroom door or his little paw would slip under…
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