Last Thursday we lost our cat, Albert, very suddenly. He was 18 years old and healthy so it was very shocking even at his age. I found Pet Passages online and called them when they opened. They gave me an appointment to bring him in in about an hour. We were treated so well I cannot even express the kindness and courtesy they showed us. We had as much time as we needed to say goodbye and give him our final hugs. It was such a comfort that I knew my buddy was going to be in good hands. When we returned to pick him up we were once again treated with kindness, it really helped in the grieving process. They went above and beyond anything that I expected. Thank you so much for helping us at our time of need.