Our awesome kitty of 14 years unexpectedly passed away, we were heartbroken. Candace at Pet Passages of Melbourne was amazing. We were treated with the utmost compassion, and consideration. Upon arriving at the office, we were provided an opportunity to say our final goodbye. At such an emotional time, the process was smooth and professional. Pet Passages will accommodate your needs whether a simple cremation or something more involved. No pressure what so ever. The included paw print is a touching remembrance. Very highly recommend Pet Passages of Melbourne.